Oct 14, 2021

How should you handle eCommerce fulfillment: DIY or Outsource?

How you handle order fulfillment can be the difference between having happy, repeat customers and struggling to keep up with refund and return requests. So what’s the best way to fulfill orders that will create long lasting customers? Essentially, you have two options: (1) you can either handle order fulfillment yourself or (2) you can outsource it. Here’s a look at the pros and cons of each method.