How to Cancel Your Squarespace Subscription

Key takeaways:

Squarespace was acquired by Permira, which may have (at least, indirectly) affected its services and operations.

If you’re planning to transfer, you can log into your Squarespace account and terminate your subscription.

If you’re looking for an alternative, Network Solutions may be worth considering.

Squarespace’s transition to new ownership, facilitated by a $6.9 billion acquisition by Permira in 2024, primarily affects the corporate structure and not the day-to-day use of the platform for most users. However, this change might have led to significant shifts in business strategy or offerings in the long term.

With this change, many users are reassessing their website hosting options. If you’re thinking about making a change, you’re not alone.

This guide will take you through how to cancel your Squarespace account step-by-step. We’ll also explore some compelling reasons why you might want to switch.

But that’s not all—we’ll also compare Squarespace with Network Solutions to highlight why our website builder could be a better fit for you. With its user-friendly interface, powerful AI tools, affordable pricing, and excellent customer support, Network Solutions might just be the perfect alternative you’ve been looking for.

Ready to explore your options? Let’s dive in!

Why you might want to cancel your Squarespace subscription

High costs

Squarespace offers comprehensive features, but the pricing can be steep. If you’re looking for a more budget-friendly solution, canceling Squarespace could save you money. For small businesses or personal websites, the higher cost may not justify the benefits, especially if you can find similar features at a lower price elsewhere.

Limited customization

While Squarespace is known for its beautiful templates, some users find the customization options restrictive. If you need more flexibility in your design and functionality, another platform might suit you better. Advanced users or those with specific requirements might find Squarespace’s design tools insufficient for their needs.

Customers support issues

Good customer support is crucial. If you’ve had negative experiences with Squarespace’s support or find their lack of phone support frustrating, switching to a provider with better customer service might be beneficial. Access to reliable and prompt support can significantly impact your ability to manage and troubleshoot your website efficiently.

Feature and performance needs

If Squarespace no longer meets your needs in terms of features or performance, exploring other hosting solutions might provide a better fit. Whether it’s specific functionalities or overall site performance, finding a platform that better aligns with your goals can lead to a more satisfactory website experience.

How to cancel membership on Squarespace

It’s not difficult to cancel your Squarespace subscription. Just follow these easy steps and you’ll be able to terminate your annual subscription immediately.

Step 1: Log in to your Squarespace account

Go to Squarespace and log in with your credentials.

Step 2: Access billing settings

From your account dashboard, navigate to the Home menu.

Click on Settings.

Select Billing & Account.

Step 3: Find your subscriptions

In the Billing & Account section, click on Subscriptions. You’ll see a list of all your other active subscriptions.

Step 4: Disable auto-renew

Before canceling, you may want to disable auto-renew to ensure you are not billed again.

Click on the subscription you want to manage.

Toggle the auto-renew option to disable it.

Step 5: Cancel your subscription

Click on the subscription you want to cancel.

Scroll down and click Cancel Subscription.

Step 6: Confirm cancellation

Double-check your account to ensure the subscription status shows it’s canceled. This way, you won’t be billed in the future.

Move on from your Squarespace site subscription

Canceling your Squarespace account is a straightforward process, allowing you to make a well-informed decision about your website’s future. Whether you’re seeking better customization, more affordable pricing, or superior customer support, there are plenty of alternatives that can better meet your needs.

Should you choose to transition to Web.com, you have two main options to consider. Utilize our DIY website builder to construct your site independently. Alternatively, for a fee, our Professional Services team is available to design and build your website for you.

Both options provide you with the flexibility to enhance your online presence according to your needs and preferences.

Squarespace cancellation FAQs

How do I cancel a membership in Squarespace?

You can cancel your site subscription from the billing settings in your account. The site will stay active until the current billing cycle ends.

Can I cancel my Squarespace annual subscription?

Yes, annual plans can be canceled at any time through your account settings. Just keep in mind that refunds are only available within the first 14 days.

How do I cancel unwanted subscriptions?

Go to your billing settings and look for the subscriptions you no longer need. You can cancel services like domains, email campaigns, or scheduling individually.

How do I turn off auto-renewal on Squarespace?

Auto-renewal can be turned off in the subscription settings. This way, you won’t be charged again when the current term ends.

Claire Sy

Claire is a Content Marketing Writer at Web.com. Although she’s just started her content marketing journey, she’s eager to write compelling articles while learning more about the SEO and marketing world. Growing up, Claire had always loved reading, but she started taking an interest in writing through poetry and stories. She also likes playing chess in her spare time.