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How One Customer Is Helping Essential Service Providers

account_circle Team

The coronavirus (COVID-19) pandemic has created an atmosphere of anxiety, causing people in many countries to worry about the availability of even basic, essential items, such as medical supplies. Stories about personal protective equipment (PPE) shortages and broken supply chains reinforce that sentiment. Worrying about our family and friends in healthcare positions is natural, and makes us want to do everything we can to help them during this difficult time. 

Bob Kusel wanted to help, which is why he teamed up with to create, a website that provides resources for essential service providers that need PPE as well as resources for private citizens that want to help.  

As for why he chose to help him with the website, Bob says, “I had a previous relationship with Network Solutions, and I was aware that that company worked with It was a relationship that continues to impress with the efficiency and professionalism of the company. I knew when I wanted to build the website, where I wanted to go.”

Bob's situation is like many others. His son works as a registered nurse in a busy hospital near Chicago and was dealing with a lack of adequate PPE during the early stages of the pandemic. When the situation in their area began to stabilize, he wanted to pass on what they had learned.

“The vision of the website was to take from what we learned from Skokie and the local area and to pay it forward,” Bob says. “I knew that building the website, marketing and social media was the perfect vehicle for sharing that information.”

Upon hearing his vision, the pros at went to work making it real, quickly designing and launching a website designed to tell a story while also serving as a resource for those in need and for those who want to help.

“I didn’t know that had such a huge heart,” Bob says. “That became more and more obvious as I interacted with the good folks of the company. That includes Neil [McCormick, Sales Manager] who helped me in that initial communication.

"Neil put me in touch with Kathleen [Hopkins, Web Consultant]... She was my website guru. She asked great questions that got at the core of what I had envisioned for the website... Kathleen was grateful, thoughtful and provided her own suggestions. She’s the only person outside my family I’ve shared my mother’s banana nut bread recipe with.”

This website isn’t a one-and-done project, and adjustments will have to be made in response to new information about the coronavirus. Concerning the future of the website, Bob says, “There may be an application of the website we haven’t envisioned yet, but should it present itself, I’m confident the people at can continue to contribute.

"COVID-19 is hard on everybody," Bob says. "It’s required major adjustments, and as a father of a frontline healthcare provider, it’s been especially difficult. I will be forever grateful that stepped up when it mattered most and it’s something I will never forget.”

You can learn more about what you can do to help frontline healthcare workers and essential service providers by going to, liking them on Facebook or following them on Twitter or Instagram. And should you need any assistance with your online presence, reach out to the team at

Products mentioned in this article include:


Feature ImageShutterstock
Article Image Provided by Bob Kusel