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Engage your customers

Explore how we help franchise and multi-location businesses ensure local customer satisfaction.

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Reviews


 

Call Auditing


 

Blogs


 

Offers


 

Receive And Post Reviews From Happy Customers

web.com for enterprise automated reviews

Seamlessly ask for and respond to reviews

Enable your franchisees to say thank you to a happy customer or respond to a bad experience on Rate-a-biz reviews right from their dashboard. They can use our email template or customize their own - all they need to do is enter the address of the happy customer and click send! We automate the rest.

 

web.com for enterprise reviews on website

Auto-publish reviews to your website

Locations can ask for a review via Rate-a-biz, and we’ll auto-publish any review on their local website. Reviews rated 4 or 5 stars are posted immediately, while those rated 3 stars or less are held for franchisee response and management before posting. Franchisees can also remove unwanted reviews from their website.

web.com for enterprise Google reviews

Become the obvious choice with Google reviews

We provide franchisees with the tools to easily ask for Google My Business reviews straight from their dashboard. The collected reviews appear next to their listingin maps and search.

Take Action On Key Insights From Call Outcome Audits

web.com for enterprise call audit business opportunity

Identify opportunities to do more business

We identify gaps in turning a lead into a scheduled appointment and provide opportunities to coach your franchisees on phone-handling skills.

Web.com for enterprise call audit consultant

Consult with franchisees to schedule more appointments

Our dedicated Customer Success Consultants will review theresults of your call audits with your owner-operators to improve their chances of scheduling appointments.

web.com for enterprise call audit patterns

Learn call patterns to make better resourcing decisions

See how many calls are going to voicemail or are unanswered, learn call arrival patterns to make better staffing decisions, or determine if a call center service can improve your lead-to-appointment ratio.

Create Helpful Content And Demonstrate Subject-Matter Expertise
 

Web.com for Enterprise blog for SEO success

Contribute to your SEO success

Provide positive ranking signals to search engines by updating your website frequently with new blog content.

Web.com for Enterprise blog for growth awareness

Generate growth awareness

Post franchise location openings to inform customers when you expand your business into new markets or services.

Web.com for Enterprise blog for trust

Create trust signals 

From DIY assistance to your own research, publishing educational content about your industry builds customer trust.  

Effectively Manage Offers And Promotions From Coast To Coast

web.com for enterprise local offer management dashboard

Corporate and local offer management

Create and publish offers to each of your location’s individual websites using corporate offer-management. Choose to push an offer out to one, many, or all locations right from your dashboard. You can also set rules that enable locations to publish from a list of corporate-approved offers or allow them to be creative and set their own local offers.

web.com for enterprise offers that create urgency

Create urgency without the hassle of managing offers

Set your offer(s) to auto-update the expiration date on a recurring basis to create a sense of urgency among your customers.

web.com for enterprise offers analytics

Measure and improve offers

View how many customers share your offers to inform future offer placements and campaigns through our Centermark reporting platform.

Contact us today to learn more about our marketing solutions


Call Us:
 

855-973-8003


Email Us: 

enterprise@web.com