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AI-Driven Support Resources
Our support resources, made for you.
We have a vast knowledge base with articles, guides, how-tos, instructions, and answers to our most frequently asked questions.
Educational resources you can trust.
New Account Setup Guide
New Account Setup Guide
This article will guide you through setting up your new account.
How Do I Manage DNS and Advanced DNS Records?
How Do I Manage DNS and Advanced DNS Records?
This article explains how to update DNS or Advanced DNS for Web.com accounts.
How Do I Get Started with POP3 and IMAP?
How Do I Get Started with POP3 and IMAP?
This article explains the initial setup of email service with POP3 and IMAP.
Security Products Management
Security Products Management
A guide for commonly asked questions regarding security products.
Vital information for your everyday life
Account Management
Billing and Payment Management
Account Login Management
Web.com® Account Manager Home Page Guide
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Domain
Managing DNS - SPF Records
Domain Name Management
What Is the Process to Transfer A Domain Name?
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E-Commerce
How to Add a Shipping Carrier in Online Store and Online Marketplaces
Online Store and Online Marketplaces - Create Warehouse Feeds
How to Create Product Kits in Online Store and Online Marketplaces
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Email
How Do I Set Up Email on My iPhone or iPad?
Email Management
How Do I Leave a Copy of My Mail on the Server Using Mobile Devices?
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Getting Started
How Do I Get Started with WordPress?
How Do I Get Started with Web Hosting?
Getting Started with Online Store
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Hosting
Hosting Management
How to Add a MailForm to a Website
How Do I Reset My WordPress Password?
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Marketing Services
Marketing—How to Edit or Delete an Image
Marketing: All About MyLinks
How Do I Make Web.com a Manager of My Existing Google My Business Listing?
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Other Products
Setting Up Gmail in Apple Mail
Set Your Time Zone for Appointments with MySchedulr
Adding Seats in MySchedulr
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Security
Security Products Management
Getting Started with SiteLock
How Do Backups Work with CodeGuard?
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Troubleshooting
Troubleshooting Ecommerce Premium
FTP FAQs and Troubleshooting
Troubleshooting Ecommerce Essentials
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Website Builders
How Do I Access My Website Builder?
How Do I Manage My Website Builder Tool?
Types of Website Builder
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If these resources haven't resolved your issue, please feel free to reach out. We're standing by to help 24/7.
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