How to Add and Change Your Trusted Phone Number

Maintaining the safety measures of your online accounts is one of the greatest concerns. A very important factor in this aspect is your trusted phone number. As a verification measure, it’s attached to your account so that only you can get your private details. Treat it like an intelligent security in charge of protecting your online interests.

When communicating with Customer Support, you can still use your trusted phone number as your backup method for account verification if you have already enabled 2-step Verification during initial setup.

In this article, we will discuss:

• Add a Trusted Phone Number
• Change a Trusted Phone Number
• Unsupported Countries
• Review

Add a Trusted Phone Number

When you log in to your new account, you will be prompted to add a trusted phone number. You can either enter a trusted phone number using the card provided or choose to SKIP this step and add it later in the Security section of the My Profile & Security page.

Below are steps to add a trusted phone number via the My Profile page.

1. Log in to your Account via https://www.web.com/my-account/login.
2. Click your user profile, then select My Profile from the drop-down menu.

3. In the Security section, click the ADD button in Trusted Phone.

4. Add your phone number in the field provided, then click NEXT.

5. Enter the code sent to your phone number, then click the VERIFY button.

Your trusted phone was successfully added.

 

Change a Trusted Phone Number

Below are steps to change your trusted phone number.

1. Log in to your Account via https://www.web.com/my-account/login.
2. Click your user profile, then select My Profile from the drop-down menu.

3. In the Security section, click CHANGE next to Trusted Phone.

4. Enter the new phone number, then click NEXT.

5. Enter the code sent to the new phone number you provided, then click the VERIFY button.

Your Trusted Phone was successfully updated!

 

Unsupported Countries

Listed below are countries currently not supported in setting up a Trusted Phone Number.

A-F	G-L	M-R	S-Z
Afghanistan	Gabon	Madagascar	SaintKitts and Nevis
Algeria	Gambia	Malawi	SaintLucia
AmericanSamoa	Georgia	Mali	SaintMartin French
Angola	Ghana	MarshallIslands	SaintPierre and Miquelon
Anguilla	Greenland	Martinique	SaintVincent and the Grenadines
Antiguaand Barbuda	Grenada	Mauritius	Samoa
Azerbaijan	Guadeloupe	Micronesia(Federated States of)	SanMarino
Bangladesh	Guernsey	Monaco	SaoTome and Principe
Belize	Guinea	Mongolia	Senegal
Benin	Guinea-Bissau	Montserrat	Serbia
Bermuda	Guyana	Morocco	Seychelles
Bolivia	HolySee (Vatican City State)	Myanmar	SierraLeone
BritishIndian Ocean Territory	Honduras	Nauru	Slovenia
Burundi	Indonesia	Nepal	SolomonIslands
Cambodia	Iran(Islamic Republic of)	Niger	SouthSudan
Cameroon	Iraq	Nigeria	SriLanka
CentralAfrican Republic	Israel	Niue	Sudan
Chad	Jersey	NorthernMariana Islands	SyrianArab Republic
China	Jordan	Oman	Tajikistan
Comoros	Kazakhstan	Pakistan	Timor-Leste(East Timor)
Congo	Kiribati	Palau	Tonga
CookIslands	Kosovo	PalestinianTerritory (Occupied)	Turkmenistan
DemocraticPeople’s Republic of Korea	Kuwait	PapuaNew Guinea	Turksand Caicos Islands
DemocraticRepublic of the Congo	Kyrgyzstan	Philippines	Tuvalu
Dominica	LaoPeople's Democratic Republic	Rwanda	Uganda
ElSalvador	Lebanon		Uzbekistan
EquatorialGuinea	Lesotho		Vanuatu
Eritrea	Liberia		Vietnam
Estonia	LibyanArab Jamahiriya		VirginIslands British
Ethiopia	Liechtenstein		VirginIslands US
FalklandIslands (Malvinas)			Wallisand Futuna Islands
FaroeIslands			Yemen
FrenchGuiana			Zambia
			Zimbabwe

 

Review

Adding your trusted phone number is a quick and easy way to strengthen your account security. By following these simple steps, you can ensure your personal information remains protected.