Knowledge Base

What Do I Do with SiteLock After Setting It Up?


Once you have set up SiteLock®, it isn’t always clear what you need to do, if anything at all. This article will discuss what you need to ensure successful ongoing maintenance of your SiteLock® service. 

Select a topic to learn more.

Maintain Your Website and Connected Products

To ensure your SiteLock service is functioning, you must maintain all connected products.

  • Domain is active and up-to-date.
  • Hosting Package is active, up-to-date, and properly configured. All applications and plug-ins are also up-to-date.
  • Contact Information in your account manager and SiteLock® is up-to-date.


Check Your SiteLock® Dashboard

You can check your dashboard for information, messages, or settings to ensure they are up-to-date with what you need. On your dashboard, you should check the following.

  • Check Marks- Check marks will show the outcome of your security scans.
    • Green Check means the scan did not return any concerns.
    • Yellow Check means something is pending or needs to be configured.
    • Red Check means something failed or the scan detected malware or vulnerabilities.
Note: If your scan finds anything, see What Happens if My SiteLock Scan Finds Something?
  • Security Status – Shows the status of your security (including scanned pages and blocked traffic).
  • Security Summary – Shows all of the scans that were run, when the scans were run, what was scanned, alerts, actions you need to take, and the current status.
  • Messages and Alerts – Shows you any messages or alerts you received. Alert will notify you of any possible malware that was found.


Check Your SiteLock® Scan Settings

You can check your messages or settings to ensure they are up-to-date with what you need. Under Scan Settings on the Settings page, confirm the frequency of your scans. You will see all your scans and when they are set to run. 


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