Business Directory with Review Management

Business Directory with Review is a tool that helps maintain your online credibility. It ensures that information about your business, such as your business name, location, contact details, business hours, etc., is accurate across directories (e.g., Google, Facebook, Bing, and more). Moreover, it lets you see what customers say about your business online. You can review all listings and social sites with the option to respond in one place.

In this article, we will discuss:

• Accessing Business Directory with Review Management
• Setting Up Your Listings
• Connecting Your Sites
• Review Management
• Review

Accessing Business Directory with Review Management

To access your Business Directory tool, follow the steps below:

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. Enter your User ID, then click Next.
   
3. Enter your password, then click Next.
   
4. On the left menu, click Marketing.
   
5. Click the Manage button for the Business Directory service you would like to manage.
6. Next, click on the Launch Tool icon or button.
   
7. You will then be taken to the OMH (Online Marketing Hub). Click the Connect button in the Business Directory tile to open your Business Directory tool.
   

Setting Up Your Listings

You will need to set up your profile if it is your first time using Business Directory with Review Management.

1. Once in the Online Marketing Hub, click the Open button for Business Profile.
2. Fill in as much information as possible for Name & Location, Payment Options, Contact Details, Business Hours, Logo & Images, Description, and Attributes.
   
3. Once you've entered your business information, you can connect your company profile to different sites or directories. Please see Connecting Your Sites below for instructions.

Connecting Your Sites

To connect your company profile to different sites or directories, follow the steps below:

1. Once you have accessed your Business Directory tool, go to SITE SUBMISSION.
   
2. Choose a site or directory you want to connect to by clicking the Connect button.
3. Follow the next steps to connect to a specific directory successfully.

Review Management

Once you are in Online Marketing Hub:

1. Go to your Business Directory tool. then click on the Reviews tab. For instructions to access your Business Directory tool, see Accessing Business Directory with Review Management.
   Note: It may take a few days to see a significant number of reviews.
2. You can filter by date range, where the review was found, the type of feedback, and whether you've previously read the review.
3. On each review, you can see the feedback on the site where the review appeared.

If you wish to do so, you can reply to the review from Online Marketing Hub. Some will require you to respond to the review on the site where it appeared.

Review

By utilizing Business Directory with Review Management, businesses can save time, improve online visibility, build trust with potential customers, and drive sales. This comprehensive solution streamlines managing listings, monitoring reviews, and fostering positive customer interactions - all from a single platform. Take control of your online reputation today and see the difference Business Directory with Review Management can make for your business.

To learn more about how professional business directory management services can benefit your business, contact Web.com today.