Knowledge Base

How to Cancel My Products or Account


We understand that canceling a service can be a difficult decision, and we want to make sure that the process is as smooth as possible for you. If you decide canceling your account or products with Web.com is the right choice, we are here to help. To begin the cancellation process, please get in touch with us via phone or chat. Our support team will assist you with any necessary adjustments to your account before your next billing cycle.

If you are contacting us from the US or Canada, please dial 866-923-8821 to reach our team or start a chat session on the Web.com home page. Our representatives will assist you with your cancellation request and answer any questions you may have.

If you are contacting us from outside the US or Canada, you can contact us via chat. Our chat agents can assist you with your cancellation request and are available 24/7.

Note: To open the chat window, click the chat icon at the lower right portion of the Web.com home page. If the chat window does not appear when using mobile chat, please remove your browser's native pop-up blocker.

Chat Icon in the Web.com Home Page

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