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How to Use the Anti-Phishing Option in Cloud Mail

Important: This article applies to customers with Cloud Mail. To determine your email version, see How Do I Determine My Email Platform?


Note: The Anti-phishing Protection feature is only available to customers who purchase Business Email. If your email does not have the Anti-phishing Protection feature, you are using a hosting package email.

Cybercriminals are getting better these days. They are carefully taking advantage of technology to catch prey. Phishing is one of the most common traps cybercriminals use to solicit sensitive information, such as login credentials, credit card details, personal information, etc., by deceiving you into clicking a malicious link in a seemingly legitimate email. The email is carefully written, and the links and website look legitimate to lure you into providing information. If you are not vigilant, you may fall into their traps. To determine suspicious emails, see Identifying Spam, Phishing, & Virus Emails.

With Cloud Mail’s Anti-phishing Protection, the links in your emails will be scanned to determine if they are safe or corrupt.

In this article, we will discuss:

Setting up Anti-phishing Protection

To use the Anti-Phishing protection, please follow the steps below:

  1. Open a new window in your browser.
  2. In the address bar, type mail.<your domain name>.<your domain extension>

    For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.
  3. Enter your login credentials on the login page.
  4. Click the Sign In button.

    An additional page will appear if you have enabled 2-Step Verification. Enter the authentication data on this page.

  5. In the upper right corner of your Webmail app, click the gear icon beside your user profile, then click All Settings.
    Red box around gear icon and red arrow pointing at All settings option
  6. Click on Mail in the left pane, then select Anti-phishing.

Radio buttons to set level of protection

  1. Select the level of protection you want to set to your email.

The anti-phishing protection has been successfully set up in your account.


After Set up Experience

After setting up Anti-phishing Protection in your account, all links in your email will be scanned to determine if they are safe to open. This is what will happen when you click links in your email.

  1. A pop-up will warn you that you are attempting to open a potentially insecure link.
    Anti-Phishing Protection
  2. If you choose to open the link, Anti-phishing Protection will scan the web page to make sure you land on a secure page.
  3. If the link is determined to be phishing, there will be a pop-up advising you not to visit the page.
  4. If the link is deemed not phishing, you will be taken to the link destination.
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