Custom Nameserver Setup and Management

Custom Nameservers or Private Nameservers allow you to brand your domain with your business's name. It masks the relations you have with your hosting provider. Note that your hosting provider will not be listed in the WHOIS database when you set up custom nameservers, as it will reflect your custom setup instead. You can find the domain registrar in WHOIS, which may be different from your actual web host, to ensure a layer of privacy and branding for your online presence. You still have the option to revert to Web.com's default nameservers if necessary.

In this article, we will discuss:

• How to Set Up Custom Nameservers
• How to Replace Custom Nameservers
• How to Revert Back to the Default Nameservers
• Review

How to Set Up Custom Nameservers

To set up custom nameservers for your domain, follow these steps:

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. On the left menu, choose Domains.
   
    
3. If you only have one domain, proceed to the next step. If you have more than one domain, click the domain name you want to update.
4. At the bottom part of the page, click on Advanced Tools, then the Custom Nameservers link.
   
    

5. Enter the nameserver you want to create or edit, and hit the Go button.
   
    

6. In the New Name Server field, enter the IP address for your custom nameserver. Click the Go >> button.
   
    
7. Review the information shown on your screen before clicking on the Save Changes >> button.
8. You have created a custom nameserver. Please wait for up to 72 hours for changes to take place across the internet.
   
    
9. To create another custom nameserver, repeat the same steps.

How to Replace Custom Nameservers

To replace any existing custom nameservers you have created, follow these steps.

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. On the left menu, choose Domains.
   
    
3. If you only have one domain, proceed to the next step. If you have more than one domain, click the domain name you want to update.
4. At the bottom part of the page, click on Advanced Tools, then the Custom Nameservers link.
   
    

5. Enter the nameserver you want to replace, then click the Go button.
   

   Important: You cannot replace nameservers owned by Web.com using this functionality. To replace the nameservers of a Web.com-hosted domain name, you need to select the individual domain name and then make your modifications.

6. Enter your custom nameserver, then hit the Go >> button.
7. Click on Save Changes >> to confirm your updates.

You have successfully replaced the custom nameserver.

How to Revert Back to the Default Nameservers

If you are using custom nameservers and would like to revert back to the default nameservers configured for your domain when you purchased it, follow these steps:

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. On the left menu, choose Domains.
   
    
3. If you only have one domain, proceed to the next step. If you have more than one domain, click the domain name you want to update.
4. Scroll down to the Advanced Tools section, then click MANAGE next to Nameservers (DNS).
   
    
5. A pop-up will explain how crucial updating nameservers is. Click CONTINUE.
   
    
6. Click on the Revert to Defaults link.
   
    
7. Click the REVERT button if you would like the nameservers for your domain to go back to its original settings. If you have added custom nameservers, they will also be lost. 
   
    

Your request to revert to default nameservers has been submitted. Check back shortly to confirm the changes in your Account Manager.

Review

Custom nameservers allow you to brand your domain records. In your Account Manager, you have the option to create/edit and replace your custom nameservers. Moreover, if you decide to restore it to your web hosting provider's nameservers, you still have the ability to do so. In that way, you can manage your DNS records better with Web.com.