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Knowledge Base

How Do I Get Started with Web Hosting?

Now that you've taken the first step towards establishing your online presence, it's time to learn how to manage your hosting account effectively.

In this article, we will discuss:

How to Access Your Web Hosting Control Panel

To access your web hosting control panel, follow the steps below:

  1. Log in to https://www.web.com/my-account/login.

    Login page

  2. On the left side of the page, click Hosting. If you have multiple hosting packages, select a package name, then click the Manage button to view the details.

     Account Manager Hosting

You have now accessed your web hosting control panel.

How to Assign a Domain to Your Hosting Package

Assigning a domain to your hosting package makes it easier for users to find your website. To assign a domain to your hosting package, follow the steps below:

  1. Once you are logged into your account, click Hosting on the left menu. If you have multiple hosting packages, select a package name, then click the Manage button to view the details.
  2. Click Assign/Edit Your Domain.

    Assign or Edit your Domain

  3. Next, click the Assign New button.

    Assign Domain - Assign New

  4. Click the Select a Domain drop-down and choose the domain you will be assigning to the hosting package. Click Select.

    Assign New - Select Domain

    • If your domain is not listed, click Add domain not listed, then click Select.

      Assign New - Select Domain - Add Domain not listed

    • Enter the domain name in the field provided, then click Select.
  5. Follow the instructions displayed to configure the DNS to point correctly to your site. This will allow your website to work properly, especially if your domain name is registered with another provider. Click Continue.

    Configure DNS

Note: Managing your DNS with us means moving to our nameservers. When you move nameservers to ours, your existing nameservers will no longer be used. As a result, websites and emails from other providers will be lost. There will also be a temporary disruption in service.

This will be submitted to our fulfillment engine. However, nameserver changes may take 24-48 hours to update throughout the internet.

How to Set Up Your Email

Your hosting package comes with free email boxes. The number of email boxes and storage depends on the package you purchased. This service can make your business email address personalized and more professional.

To set up your email, please refer to How to Create and Manage a Mailbox

If you have issues connecting your email to your email device or software, please refer to Troubleshooting Issues Connecting to Email.

How to Rename Your Hosting Package

Renaming a hosting package can make it easier to identify and help organize your account. Follow the steps below to rename your hosting package:

  1. Once logged into your account, click Hosting on the left menu. You will be taken to the hosting control panel. If you have multiple hosting packages, click the Manage button next to the package you are updating to get to the hosting control panel.
  2. Go to the Package Details section, then click the Edit Service Name link.

    Package Details - Edit Service Name

  3. Enter a new package name, then click Go.

    Enter new package name

You have renamed your hosting package.

How to Upgrade to a High-Level Hosting Package

You can upgrade your hosting package to get more disk space, FTP accounts, monthly data transfers, and mailboxes. To upgrade your current package, follow the steps below:

  1. Once logged into your account, click Hosting on the left menu. You will be taken to the hosting control panel. If you have multiple hosting packages, click the Manage button next to the package you are updating to get to the hosting control panel.
  2. Scroll down to the Package Details section, then click the Upgrade Service link.

    Upgrade Service

  3. Click Upgrade on the desired package type and follow the on-screen prompts to check out.
You have upgraded your hosting package.

How to Build and Upload Your Website

When building or uploading your website, you have two options: use the website builder tool included in your hosting package or design your website using FTP (File Transfer Protocol).

For beginners, using the website builder tool is the easiest way to build a website. FTP allows you to manage your website entirely and involves copying files from your local computer to your website and vice versa.

Option 1: Use our Built-in Website Builder Tool

  • Use the built-in Website Builder Tool to build and publish your site. No web design experience is necessary! Just go to the hosting control panel and click the Create/Edit Your Website option, or scroll down to the FTP & Content Publishing section, then click Website Builder.

Option 2: Design your Website and Upload Your Site via FTP or File Manager

  • You can download an FTP client and set up an FTP account. To set up an FTP account, you will need to go to the hosting control panel and click the FTP Account Manager option from the FTP & Content Publishing section. You will need the FTP Server/Host Address and one of the FTP usernames and passwords to be able to use the FTP software.

Option 3: Work with the Web.com Pro Services Team

  • Enhance your digital presence with our custom website and online store web design services! Choose your level of involvement, and let us craft a mobile-friendly, SEO-optimized site that boosts credibility and conversions, perfectly tailored to your audience. Invest in professional expertise to stand out online.

Review

This guide has provided you with essential knowledge to effectively manage your web hosting account. From accessing your control panel to configuring domains, setting up professional email, and even upgrading your hosting package, you now have the tools to navigate your hosting experience seamlessly.

Additional Resources

Check out the following articles:

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