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How to Set Up Your Email with POP3 & IMAP - Quick Guide

Important: If you are receiving an error on your Apple device, please try restarting the mail application to resolve the issue.
If you need to update your email settings, visit, How Do I Update the Email Settings in My Email Client?.

Understanding Email Setup: POP3 vs. IMAP

When setting up your email, it's essential to make sure that you can manage it across all your devices. This is where POP3 and IMAP settings come into the picture. They let you access and manage your emails through your preferred apps or software. Most computers and mobile devices already have a built-in mail program, but if you prefer something different, you can install other apps like Outlook.

If you're unsure whether to use POP3 or IMAP, here's a straightforward breakdown to help you decide:

Use POP3 when:

  • You predominantly use one device for emails. POP3 is ideal if you generally access your emails from a single device, such as a personal computer at home. It downloads all your emails to that specific device and deletes them from the server, allowing you to read them offline. However, any modifications you make to your emails (like deleting or moving them) will not reflect on other devices.
  • You need to conserve server storage. If your email service provider allocates limited storage on their server, using POP3 can help manage this constraint effectively. By downloading emails to your device and removing them from the server, POP3 helps keep your server storage within limits.
  • You prefer to manage personal backups. With POP3, emails are directly downloaded and stored on your device, enabling you to control backup processes independently. This can be particularly advantageous if you want to ensure that copies of your emails are secure and retrievable even if server issues arise.

Use IMAP when:

  • You use multiple devices to check email. IMAP is ideal if you need to access your email from various devices, such as a smartphone, tablet, and computer because it keeps your emails on the server. Any action you take (like deleting an email or marking it as read) is synchronized across all devices.
  • You want to manage emails in real time. IMAP allows you to see all your messages and their status (read, unread, replied, etc.) in real time, no matter which device you’re using.
  • You rely on a stable internet connection. Since IMAP requires an internet connection to access your emails (since they are stored on the server), it's best if you have reliable internet access.

Before You Begin:
Before you start setting up your email, make sure you have these important details:

  • Username. This is your full email address. For example, if your email is [email protected], that's what you'll use as your username.
  • Password. This is the specific password you chose when you created your email account. Remember, it might be different from other passwords you use, so make sure you have the right one ready.

In the following section, we’ll guide you on how to configure these settings, whether you’re initiating a new setup or updating existing ones.

To set up your email, you must follow the steps below.

Frequently Asked Questions

How to Find Your POP3 or IMAP Email Settings

To set up your email in an app or software, you'll need to find your specific server settings. Start by entering your domain name. For example, if your email address is [email protected], just type in "emailhelp.com" to get started. This will help you locate the settings you need to configure your email.
Below is a detailed explanation of the email settings.

Enter your domain name in the form below to locate your email settings. For example, if your email address is [email protected], enter emailhelp.com.

Having Trouble?

Can't See Search Box

If the search box isn't visible, click here to access the server settings search form directly.

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Below is a detailed explanation of the email settings.

  POP IMAP
Email Address:  The email address you are setting up. The email address you are setting up.
Incoming Mail Server: A system that receives an email. The server is found in the above results. A system that receives an email. The server is found in the above results.
Incoming Server Port: 995 - A setting mail servers use for receiving an email. 993 - A setting mail servers use for receiving an email.
Outgoing Mail Server: A system that sends email. The server is found in the above results. A system that sends email. The server is found in the above results.
Outgoing Server Port: 587 - A setting mail servers use for sending an email. 587 - A setting mail servers use for sending an email.
Outgoing Server (SMTP) requires authentication: Yes - Your full email address and password Yes - Your full email address and password
SSL/TLS: Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2.

 

Select Your Email App/Software

Choose your operating system—Windows, Mac, or Mobile—and click the corresponding link to access detailed setup instructions and FAQs tailored to your specific software or device.

 

Activation of email settings for newly registered domains may take up to 48 hours. Once you've configured your mailbox, please allow up to 4 hours for it to become fully operational.

 

Q: What Email Apps or Operating Systems Are Supported?

A: Below is a list of email apps and operating systems that support TLS 1.2. 

Note: If you are not using one of the email apps or operating systems below, you will need to update to the version listed or access your email from an internet browser.

Operating Systems

  • Android 5 or Newer
  • iOS 9 or Newer
  • macOS X 10.11 or Newer
  • Windows Desktop 8 or Newer
  • Windows Phone 8.1 or Newer

Email Apps

  • Outlook 2013 or Newer
  • Thunderbird 78 or Newer
  • Windows Mail 8 or Newer

Q: How Many Connections Are Allowed Per IP Address?

A: Our IMAP server permits a maximum of 25 simultaneous connections per IP Address. This limits it to 25 concurrent users unless each user has a distinct public IP address. Note that certain email applications may require more than one IMAP connection for each mailbox.

 

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