How to Install Certificates on Adobe Connect

Secure your Adobe Connect meetings and build trust with secure connections! This guide will walk you through how to install certificates on Adobe Connect, including generating a Certificate Signing Request (CSR) and configuring Stunnel for SSL certificate installation. By enabling HTTPS encryption and securing Adobe Connect with SSL certificates you'll safeguard sensitive data shared during online meetings and presentations, giving participants peace of mind and enhancing your brand's credibility.

In this article, we will discuss:

• Install Certificates on Adobe Connect
• Review

Install Certificates on Adobe Connect

For Adobe Connect SSL certificate installation, please follow the steps below:

1. Open your .pem keys separately like you would open any text file (you should see an encrypted text string starting with BEGIN and END tags.
2. Open the connect_yourdomain_com.crt and connectdomain_yourdomain_com.crt files that you received back, also as text files.
3. Copy and paste the entire text (including begin and end tags) of each certificate file into the respective .key.pem files immediately after (on the next line of text) the END tag of the keys.
4. Next, open your XYZ.crt file (this will be the same for both certificates) and paste the body of this file at the very bottom of both text files, after the end tags for the server certificates.
5. DNS entries for connect.yourdomain.com and connectdomain.yourdomain.com should already be set up. Ensure you do not have any host entries on the server for testing purposes for these two entries before completing your SSL installation.
6. Open and backup [path_to\comserv\win32\conf_defaultRoot\Adaptor.xml]. Replace the SSL block (a little more than halfway down) with the following block of text, replacing text in brackets with the information applicable to your configuration:

   <SSL> 
   <Edge name="applicationserver">
   <SSLServerCtx>
   <SSLCertificateFile>[<connect install path>\\connect.mydomain.com.key.pem]</SSLCertificateFile>
   <SSLCertificateKeyFile type="PEM">[<connect install path>\\connect.mydomain.com.key.pem]</SSLCertificateKeyFile>
   <SSLPassPhrase>mypassphrase</SSLPassPhrase>
   <SSLCipherSuite>ALL:!ADH:!LOW:!EXP:!MD5:@STRENGTH</SSLCipherSuite>
   <SSLSessionTimeout>5</SSLSessionTimeout>
   </SSLServerCtx>
   </Edge>
   <Edge name="meetingserver">
   <SSLServerCtx>
   <SSLCertificateFile>[\\connectdomain.mydomain.com.key.pem]</SSLCertificateFile>
   <SSLCertificateKeyFile type="PEM">[\\connectdomain.mydomain.com.cert.cer]</SSLCertificateKeyFile>
   <SSLPassPhrase>mypassphrase</SSLPassPhrase>
   <SSLCipherSuite>ALL:!ADH:!LOW:!EXP:!MD5:@STRENGTH</SSLCipherSuite>
   <SSLSessionTimeout>5</SSLSessionTimeout>
   </SSLServerCtx>
   </Edge>
   </SSL>

7. Find the <HostPortList> node in the same adaptor.xml file. There will probably be a line of uncommented text similar to the following:

   <HostPort name="edge1">$Unknown macro: {DEFAULT_FCS_HOSTPORT}</HostPort>

8. Replace that entire block of text with the following text:

   <HostPort name="applicationserver"ctl_channel=":19351">your application server ip:-443</HostPort>
   <HostPort name="meetingserver"ctl_channel=":19350">your meeting server ip:-443</HostPort>

9. Next, open [<connect install path>\\custom.ini] and add the following code to the very end of that file:

   ADMIN_PROTOCOL= https://\\\\
   SSL_ONLY=yes
   HTTPS_PORT=8443
   RTMP_SEQUENCE=rtmps://external-host:443/?rtmp://localhost:8506/

10. Save and close your customer.ini file.
11. Now open and backup your VHost.xml file at [<connect install path>\\comserv\\win32\\conf_defaultRoot_defaultVHost_\\VHost.xml].
12. Your RouteEntry node should be empty. Find that section and replace it with:

    <RouteEntry protocol="rtmp">:;*:$
    Unknown macro: {ORIGIN_PORT}
    </RouteEntry>
    

13. Once you have replaced this section, save and close the VHost.xml file.
14. Restart the Adobe Connect Enterprise Server & Adobe Connect Meeting Server services.
15. Open the Application Management Console by going to http://localhost:8510/console, and under Server Settings, change the Connect Pro Host to your connect.mydomain.com domain and the Host Mappings External Name to connectdomain.mydomain.com.
16. Once again, go ahead and restart the Adobe Connect Enterprise Server & Adobe Connect Meeting Server services.
17. Your Adobe Connect server should now work properly and force all non-secure traffic over to SSL.

Review

By following the steps outlined in this guide, you'll be able install certificates on Adobe Connect. This strengthens the security of your online meetings and presentations by encrypting sensitive data shared between participants. Securing Adobe Connect with SSL certificates and enabling HTTPS encryption demonstrates your commitment to user privacy and builds trust with your audience.

Additional Notes:

• Ensure you have a valid SSL certificate before proceeding.
• Back up your configuration files before making any changes.

If you encounter any difficulties during the installation process, consult the Adobe Connect documentation or contact Adobe Support for assistance.