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How to Move, Copy, and Import Emails on Cloud Mail

Managing your business emails efficiently is crucial in today's digital workspace. Cloud Mail offers powerful tools to move, copy, and import emails seamlessly. This article provides a detailed guide on leveraging these essential functions within Cloud Mail to enhance your email management.

Please take note before getting started:

Important: This article applies to customers with Cloud Mail. To determine your email version, see How Do I Determine My Email Platform?

Moving, Copying, and Importing an email is one of the essential functions of Cloud Mail. It will be beneficial if you wish to manually move an email to a separate folder or import an email that you have downloaded from a different email client.

In this article, we will discuss:

How to Move an Email

  1. Sign in to your Cloud Mail in your internet browser.
  2. In the address bar, type mail.<your domain name>.<your domain extension>. For example, if your domain is janesbagels and your domain extension is .com, you should type mail.janesbagels.com in the address bar.
    web address bar

  3. Select the email you want to move by clicking on that email under Inbox.
  4. In the toolbar, select the Move option by clicking on theCloud Mail - Move Iconicon.
    Cloud Mail - Move Email

  5. Once the pop-up window appears, please select a specific folder by clicking on it. The Drafts folder has been clicked in the image below as an example.
    Cloud Mail - Move Email

  6. Select Move.
    Cloud Mail - Move Email

  7. Once done, the email will be removed from the Inbox as it has been successfully moved to the Drafts folder. By clicking on the Drafts folder, the email will be visible.
    Cloud Mail - Move Email Success

  8. To select multiple emails, press and hold down the left Ctrl button under the Shift button on your keyboard. While holding it down, hover your mouse and choose the emails you wish to move by clicking on each email. It should highlight the selected emails, as seen in the image below.
    Cloud Mail - Move Email - Select Email

  9. Drag the selected emails from your Inbox and drop them in the selected folder. The Drafts folder will be used as an example of this.
  10. Once done, the selected emails will be removed from the Inbox.
  11. To view the emails you have recently moved, click on the folder, which should be visible.
    Cloud Mail - Move Email Completed

How to Copy an Email

Use the steps below to copy an email without moving the original email.

  1. Choose an email that you wish to copy by clicking on it.
  2. In the toolbar, select More Actions by clicking on theCloud Mail - Copy Email  More Actions buttonicon.
  3. Select Copy.
    Cloud Mail - Copy Email

  4. Once the pop-up window shows, click the folder where you wish to copy the email. The Drafts folder will be used as an example of this.
    Cloud Mail - Copy Email pop-up

  5. Click Copy.
    Cloud Mail - Email Copy

  6. You will receive confirmation that the email has been successfully copied to that folder. Since you just copied the email from the Inbox, the email will still be visible from the Inbox folder.
    Cloud Mail - Copy Email Success

  7. To show the copied email in the selected folder, click on it, and it should be visible.
    Cloud Mail - Copy Email View

How to Import an Email

Follow the steps below to import an external email saved in EML format, a common file extension used by email applications when exporting or downloading emails. This format, short for Electronic Mail, ensures compatibility across various email clients.

  1. Download the email you wish to import and ensure it uses an EML format.
  2. Once it is ready, access your Webmail in the browser via mail.yourdomain.ext.
  3. Drag the EML file out depending on which path you have downloaded it from. As seen in the image below, a message should show when you hover your mouse in the Inbox folder.
    Cloud Mail - Import Email

  4. Once dragged, drop the EML file to import the email. Once done, a confirmation message should show that it has been successfully imported.
    Cloud Mail - Import Email Completed

  5. The imported email should then be visible in the Inbox folder.

Review

By mastering the art of moving, copying, and importing emails in Cloud Mail, you'll streamline your email management process, boost productivity, and maintain optimal inbox organization. These essential functions empower you to efficiently handle your email workflow, ensuring that important messages are readily accessible when needed. Use Cloud Mail's robust features to optimize your email experience and focus on what truly matters.

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