Loading...

Knowledge Base
Save 25% on a custom website!

How to Make Web.com a Manager of Your Google My Business Listing

Want Web.com to handle your Google My Business listing? It's easier than you might think! Whether you got an email from Google or not, we'll walk you through the process step-by-step.

Important: This article only applies to customers who log in through support.web.com. If you are logging in using https://web.com/my-account/login, refer to these articles: Marketing Business Directory and Business Directory with Review Management.

To get started in making Web.com a Manager of your existing business listing, please click the following link that applies to you:

I Received an Email from Google Requesting Access

Through email, Google notifies you that Web.com requests access to your Google My Business listing. You'll receive one of the following emails:

Standard Email

The standard email notifies you that Web.com requests access to your business listing.

Next, follow any of these options to begin the process:

  • Reply to the email asking Google for assistance in adding a Manager.
  • Follow the link within the email for instructions on how to add a Manager.
  • Add a Manager at a later time by following the manual process.

Automated-Form Email

This email contains a menu wizard that guides you through the process of adding Web.com as a Manager. To get started, click the Review Request button.

I Did Not Receive an Email from Google Requesting Access

If you did not receive an email from Google, then you can manually add Web.com as a Manager for your Google My Business Listing.

  1. Sign in to the Google My Business home page via Sign in to your Business profile.
    • If you only have one listing in your dashboard, you will automatically be brought to the landing page for that listing. In this case, please skip to step 3.
    • If you have multiple listings in your dashboard, then continue to step 2.
  2. Open the listing you want to add a user to by clicking on the business name or selecting Manage Location within the search results.
    • If your dashboard is in the default view, select the appropriate business name.
      Manage Location

    • If your dashboard is in classic view, select the appropriate business name or Manage Location.


  3. Based on the page layout, either click the Users from the menu to the left or select the edit icon within the Who has access section.
    • If you see the below menu after selecting the business listing, select Users.
      Users

    • If you see the below page, select the edit icon within the Who has access section.
      Edit icon

  4. In the top right corner of the Manage permissions panel that appears, click the Invite new users icon.
  5. Enter the following Business Account Number to add Web.com as a Manager to your page:
    • 5855424696

    • Select the Local Business Listings Location Group option when it appears.
  6. From the drop-down list, select the Manager role.
    Invite

  7. Click Invite.

Contacting Customer Support

Do you have a general question about your Local Business Listings service? Please contact Customer Support at 1-800-311-2707, Monday to Friday, 8:00 AM-8:00 PM ET.

Review

Adding Web.com as a manager of your Google My Business listing is a simple way to streamline your online presence. If you have any questions along the way, don't hesitate to reach out to Web.com's customer support. They're ready to help you succeed!

Did you find this article helpful?

 
* Your feedback is too short

Loading...