How to Update Payment Method

Keeping your payment information up-to-date ensures smooth and uninterrupted service. Whether you need to update an existing card, add a new payment method, edit your billing details, or even remove an outdated option, our secure system makes it easy to update payment method preferences.

In this article, we will discuss:

• Update Payment Method
• Review

Update Payment Method

The Payment Method feature is available to your Account Manager to simplify payment method management. It's easy to use and straightforward. This feature lets you add, edit, delete, or modify payment methods. It streamlines updating your credit card information, adding a credit/debit card and PayPal, or reviewing your payment methods.

• Add Payment Method
  • Add Credit/Debit Card
  • Add PayPal
• Edit Payment Method
  • Edit Billing Information
• Delete Payment Method

Add Payment Method

You can add your payment method by following the steps below:

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. Click the profile icon on the upper-right portion of your Homepage.
3. Select My Payment Methods from the options.
   
    
4. Depending on the number of accounts you manage, your view will differ:
   
   Single account view:
   
   
   Multiple accounts view:
   
   Note: Expired payment methods will display as Expired.
5. Click +Add Payment Method.
   Note: You cannot add ACH (Automated Clearing House) as a payment method.
6. In the pop-up, choose between a Credit/Debit Card or PayPal.
   

Select the payment method you want to add to view the instructions.

• Add Credit/Debit Card
• Add PayPal

Add Credit/Debit Card

1. Click Continue.
2. Complete the fields required, then hit Save.
   
3. Fill out your payment information.
   
    
4. If you want the new payment method to be the default payment method for your products/services set on auto-renew and for new purchases, check the Make this the primary payment method box.
5. Hit the Save button.

You have added a new Payment Method to your account.

Add PayPal

1. Click the Continue button.
2. You will be taken to PayPal’s login page, where you can log in to your account or create an account.
   
    
3. Complete the fields required, then hit Add.
   
4. If you want the new payment method to be the default payment method for your products/services set on auto-renew and for new purchases, check the Make this the primary payment method box.
5. Hit the Save button.

You have added a new Payment Method to your account.

 

Edit Payment Method

To edit your payment method, follow the steps below:

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. Click the icon profile on the upper-right portion of your Homepage.
3. Select My Payment Methods from the options.
   
4. Hover your mouse over the payment method you want to edit, then start editing the payment information in the pop-up window.
   
   
   Pop-up window to edit payment information:
   
   
   You can also edit the Billing Information within the same window.
5. Once you are done, click the Save button to save the changes.

Edit Billing Information

It is important to keep your billing information up to date to prevent fraud or identity theft. Remember to update your billing information, especially if you have recently moved. An incorrect billing address can cause delays when you try to make a purchase. Also, make sure the billing address you add matches the one you used when you applied for your debit or credit card.

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. Click the profile icon on the upper-right portion of your Homepage.
3. Select My Payment Methods from the options.
   
4. Hover your mouse over the payment method you want to Edit, then start editing the payment information in the pop-up window.
   
    
5. Click the Edit link on the top-right portion of the pop-up window.
   
    
6. Make the necessary changes, then hit Save.
   
    
7. You will be taken back to the window shown below, where you can click Save to save the changes.
   

 

Delete Payment Method

You can only delete a payment method if it is not the primary card. Having a payment method on file is helpful so you can set products/services to auto-renew and avoid losing them if you forget to renew manually. If you do not want auto-renewal, you can change your settings within Account Manager. Please visit the article How Do I Manage Auto-Renew?

1. Log in to your Account Manager via https://www.web.com/my-account/login.
2. Click the profile icon on the upper-right portion of your Homepage.
3. Select My Payment Methods from the options.
   
4. Hover your mouse over the Payment Method you wish to remove, then click on the Delete icon.
   
5. If the payment method is assigned to other products or services, you will need to assign them to a new payment method first. You will see the window below:
   
    
6. If it is not assigned to anything, just check the box to confirm deletion and click Delete.
   

You have deleted the Payment Method selected.

 

Review

Keeping your payment information up-to-date ensures a smooth and uninterrupted service with us. This guide covered adding, editing, deleting, and managing your payment methods within your account. Our secure system makes it simple whether you need to update an existing card, add a new payment method, or edit your billing information.

For users logging in through support.web.com, please refer to the separate guide, How Do I Manage My Payment Methods?