Guide to Cloud Mail Resource Management

Resources are devices or rooms that you can add to appointments. Aside from participant conflicts, resource conflicts should not be ignored in appointments. You cannot add resources already booked for other appointments when creating appointments in Cloud Mail. This article will guide you on Cloud Mail Resource Management.

For instructions on adding resources to appointments, please see How to Create Appointments in Cloud Mail and select Creating New Appointments from the options.

Important: This article applies to customers with Cloud Mail. Please check out How Do I Determine My Email Platform? to know your email version.

In this article, we will discuss:

• How to Create New Resources
• How to Edit Existing Resources
• How to Delete Existing Resources
• Review

How to Create New Resources

Cloud Mail management includes creating new resources. Follow the steps below to create new resources:

1. Log into webmail via mail.domain.ext (for example, if your domain name is example.com, enter mail.example.com in any browser).
2. Once logged in to Cloud Mail, click the Settings icon, then select All settings.
   
    
3. Scroll down and select Resources, then click the Create new resource button.
   
    
4. Enter a Resource name, an email address, and a description.
   • Name – Add the device or room name in this field.
   • Email address – Type in the email address assigned to the device or room in this field.
   • Description (optional) – Add a description of the device or room in this field.
     
5. Toggle the Booking behavior you want to set for this resource, then click Create.

You have created a new resource you can add to appointments.

How to Edit Existing Resources

To edit a resource, follow these steps:

1. Log into webmail via mail.domain.ext (for example, if your domain name is example.com, enter mail.example.com in any browser).
2. Once logged in to Cloud Mail, click the Settings icon, then select All settings.
   
    
3. Scroll down to Resources and choose a resource to edit. Click the pencil icon on the pop-up to start editing the selected resource.
   
    
4. Update the Edit resource form, then click Save.
   

You have edited an existing resource.

How to Delete Existing Resources

To delete a resource, follow these steps:

1. Log into webmail via mail.domain.ext (for example, if your domain name is example.com, enter mail.example.com in any browser).
2. Once logged in to Cloud Mail, click the Settings icon, then select All settings.
   
    
3. Scroll down to Resources and choose a resource to remove. Click the trash can icon in the pop-up to delete the selected resource.
   
    
4. Click the Delete resource button.
   

You have deleted an existing resource.

Review

Cloud Mail resource allocation is important so resources like devices or rooms do not have conflicts during appointments. Learn how to create, edit, or delete resources in webmail. Follow the steps in this guide to efficiently manage your resources.