How to Set Up Email on iPhone: A Step-by-Step Tutorial
Email is a vital means of communication in today's interconnected world. It is one of the most important add tools that we have at our disposal. With the rise of smartphones, email has become more accessible than ever.
Aside from providing instant and reliable communication, using email comes with great benefits such as organized communication, cost-effectiveness, customizability, and accessibility to everyone with an internet connection. When you set up email on iPhone or iPad, you can easily and conveniently access and handle your emails while on the move.
To set up your email on your iPhone or iPad, choose one of the options below.
Before You Begin: Finding Your Email Settings
If you need your email settings, you can locate them by entering your domain name below.
Enter your domain name in the form below to locate your email settings. For example, if your email address is [email protected], enter emailhelp.com.
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If the search box isn't visible, click here to access the server settings search form directly.
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- Wait 3 seconds after checking the box before clicking Submit.
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- Try using a different browser.
Below is a detailed explanation of the email settings.
| POP | IMAP | |
|---|---|---|
| Email Address: | The email address you are setting up. | The email address you are setting up. |
| Incoming Mail Server: | A system that receives an email. The server is found in the above results. | A system that receives an email. The server is found in the above results. |
| Incoming Server Port: | 995 - A setting that mail servers use to receive emails. | 993 - A setting that mail servers use to receive emails. |
| Outgoing Mail Server: | A system that sends email. The server is found in the above results. | A system that sends email. The server is found in the above results. |
| Outgoing Server Port: | 587 - A setting that mail servers use to send an email. | 587 - A setting that mail servers use to send an email. |
| Outgoing Server (SMTP) requires authentication: | Yes - Your full email address and password. | Yes - Your full email address and password. |
| SSL/TLS: | Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. | Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2. |
Below are the email settings for Dotster and Mydomain customers:
Email Settings for Dotster Customers
Below are generic settings that should work for any email client or mobile device.
| Setting | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.dotster.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.dotster.com Incoming Port: 143 (or 993 with SSL enabled)) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.dotster.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Note: If 587 is not working for the Outgoing Port, try using port 25 instead.
Email Settings for Mydomain Customers
Below are generic settings that should work for any email client or mobile device.
| Setting | What You Input |
|---|---|
| Username: | Your full email address |
| Password: | Your email password |
| Connection Type: | Server & Port info |
| POP | Incoming Server: pop.mydomain.com Incoming Port: 110 (or 995 with SSL enabled) |
| IMAP | Incoming Server: imap.mydomain.com Incoming Port: 143 (or 993 with SSL enabled)) |
| SSL (Optional): | Enabled or Disabled |
| Outgoing Server Authentication: | Enabled |
| Outgoing Server: | smtp.mydomain.com |
| Outgoing Port: | 587 (or 465 with SSL enabled) |
Note: If 587 is not working for the Outgoing Port, try using port 25 instead.
Set Up Your Email Address
Below is the email account setup process for iPad and iPhone. If you want to add work email to your iPhone or iPad or even your personal email account, you may do so by selecting the option below for steps to manually set up your email address on your iOS 18 or iPadOS 18 device. You can also automatically set up your email address if you do not want to enter email settings.
- Tap the Settings icon.
- Search and tap Mail.
Or scroll down at the bottom and click Apps and look for the Mail.
- Click Mail Accounts.
- Tap Add Account.
- Select Other.
- Press Add Mail Account.
- Enter your Name, Email, Password, and Description. Then, press Next.
- Name – The name you would like to display when the recipient receives an email from you.
- Email – The full email address of the mailbox you want to set up.
- Password – The password you created for your email address.
- Description – The name of the account.
- Select your Account type, either IMAP or POP, then reference the settings provided when you entered your domain in the Before You Begin: Finding Your Email Settings section.
- Enter your email address in the User Name fields and your mailbox password in the Password fields.
- For the Incoming and Outgoing Host Names, enter the Incoming and Outgoing Mail Servers provided in the Before You Begin: Finding Your Email Settings section.
Important: Please make sure to fill out both the Incoming and Outgoing Mail Server Settings to avoid issues with sending and receiving emails on your devices.
- Tap Next to continue when you are finished.
- Verify the Mail toggle button is on. Then, tap Save.
Your email account has been added. Tap the Mail app icon on the home screen to start using your email on your iPhone or iPad.
- In the Safari internet browser, enter the URL in this format: mail.exampledomain.com. For example, if your domain is example.com, you would enter mail.example.com.
- You will be brought to the Webmail login page. Enter your login credentials. Then, click Sign In.
- Once logged in, click Menu on the lower right side of the screen. Then, click the Connect this device option.
- Select an app you want to connect to your iPhone or iPad.
- Click the Download configuration button.
- Once you tap Download, a file will download.
- Once the download is complete, tap Close.
- To make the downloaded profile appear in the settings app, close the Safari app and go to the Files app on your phone.
- Click Downloads. The file you downloaded will appear. Click the file and a Profile Downloaded pop-up notification will appear.
- Go into your phone settings and tap Profile Downloaded. You will see this above the Airplane Mode setting.
- On the install Phone screen, tap Install.
- Enter your passcode if prompted. Then, tap Install again.
- Enter the password for the mailbox. Then, tap Next.
- Once the setup has been completed, the Profile Installed screen appears.
- Tap Done.
Your email setup is now complete. Your email account appears in the mailboxes list on your device's Mail app.
Set Up Issues
You may encounter issues with your iPad or iPhone email not working after adding an account to your device. In some cases, the cause might be due to a server outage. However, if this happens, it might be worth doing a basic troubleshooting as mentioned below:
- Make sure you have entered the email settings correctly.
- Re-enter the password for your email account, as it is possible that you might have mistyped it when setting it up.
If you receive the Cannot Verify Server Identity error message:
- Remove the email account completely and set it up again from the start. Make sure that you’ve entered the correct email settings this time.
- For emails that were added manually, remove the email account completely through your device's Settings>Apps>Mail>Mail Accounts section and set it up again from the start. Make sure that you’ve entered the correct email settings this time.
- For emails that were added automatically, remove the email account completely through your device's Settings>General>VPN & Device Management section and set it up again from the start.
For sending and receiving email issues:
- Check if the email settings you have entered are correct. If not, then you may set it up again using the correct settings.
- Check if your internet connection is stable enough.
- See Apple’s tutorial for more possible fixes.
Review
You can set up a professional email account on your iPhone or iPad by following the directions in this article. Users can use it with or without their email account settings because it includes both manual and automatic setup techniques.
- Benefits of Email: The guide emphasizes the value of email in the modern world and some of its benefits, like accessibility and convenience.
- Manual Setup: Comprehensive instructions with screenshots are included for manually setting up your email account, which provides for inputting login credentials and server details (POP/IMAP).
- Automatic Setup: For automatic email account setup, a different approach is needed. (needs iOS 9 or later).