How to Set Up Email on Mac

Email has become an essential tool for staying connected. Whether you’re a student, a professional, or a business owner, having a professional email address is crucial.

Web.com offers email services, such as Professional Email and Google Workspace. It allows you to set up a mailbox using your registered domain, whether with another registrar or us.

Setting up email on your Mac enhances convenience by providing quick access and seamless integration with other Apple devices. It improves productivity with features for efficient email management and offline access, making your communication more organized and streamlined. 

In this article, we will discuss:

• Automatic Setup
• Manual Setup
• Outgoing Settings
• Review

Automatic Setup

To automatically set up your email on your Mac, refer to this article: How Do I Connect My Device in Cloud Mail?. However, if the automatic setup fails, you can use the following steps below to set up your email manually on your Mac.

Manual Setup

Here is how to configure an email account on Mac manually:

1. Open the Mac Mail Program and select Add Account from the Mail drop-down.
   


2. Click Other Mail Account when prompted to choose a mail account provider, then click the Continue button.
   


3. Enter your information in the following fields, then click the Sign In button.

   Setting	Required Information
   Name	Enter the name to display in the From field when someone receives an email from you.
   Email Address	Enter the full email address that you are setting up. Example: [email protected]
   Password	Enter the password that you set when you created the mailbox in your account manager.

   


4. You may receive an error that says Unable to verify account name or password. This is because you are using a custom domain name that will require additional setup steps.
   

    

If you need your email settings, you can locate them by entering your domain name below, then clicking the Submit button.

Enter your domain name in the form below to locate your email settings. For example, if your email address is [email protected], enter emailhelp.com.

Having Trouble?

Below is a detailed explanation of the email settings.

	POP	IMAP
Email Address:	The email address you are setting up.	The email address you are setting up.
Incoming Mail Server:	A system that receives an email. The server is found in the above results.	A system that receives an email. The server is found in the above results.
Incoming Server Port:	995 - A setting that mail servers use to receive emails.	993 - A setting that mail servers use to receive emails.
Outgoing Mail Server:	A system that sends email. The server is found in the above results.	A system that sends email. The server is found in the above results.
Outgoing Server Port:	587 - A setting that mail servers use to send an email.	587 - A setting that mail servers use to send an email.
Outgoing Server (SMTP) requires authentication:	Yes - Your full email address and password.	Yes - Your full email address and password.
SSL/TLS:	Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2.	Enable this option. Enabling SSL and using TLS ensures your email remains secure. Please be sure you are using a mail app that supports TLS 1.2.

Below are the email settings for Dotster and Mydomain customers:

Email Settings for Dotster Customers

 

Below are generic settings that should work for any email client or mobile device.

Setting	What You Input
Username:	Your full email address
Password:	Your email password
Connection Type:	Server & Port info
POP	Incoming Server: pop.dotster.com Incoming Port: 110 (or 995 with SSL enabled)
IMAP	Incoming Server: imap.dotster.com Incoming Port: 143 (or 993 with SSL enabled))
SSL (Optional):	Enabled or Disabled
Outgoing Server Authentication:	Enabled
Outgoing Server:	smtp.dotster.com
Outgoing Port:	587 (or 465 with SSL enabled)

 

Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

Email Settings for Mydomain Customers

 

Below are generic settings that should work for any email client or mobile device.

Setting	What You Input
Username:	Your full email address
Password:	Your email password
Connection Type:	Server & Port info
POP	Incoming Server: pop.mydomain.com Incoming Port: 110 (or 995 with SSL enabled)
IMAP	Incoming Server: imap.mydomain.com Incoming Port: 143 (or 993 with SSL enabled))
SSL (Optional):	Enabled or Disabled
Outgoing Server Authentication:	Enabled
Outgoing Server:	smtp.mydomain.com
Outgoing Port:	587 (or 465 with SSL enabled)

 

Note: If 587 is not working for the Outgoing Port, try using port 25 instead.

Mac Mail will attempt to use an SSL certificate by default in the setup process.
Because you are using a custom domain name, you are likely to get errors that state Mail can't verify the identity of the server. Therefore, you need to direct Mac Mail to trust the certificate provided.
To start, click Show Certificate.

 

5. Select the line that reads *hostingplatform.com. Click Trust.
   
   
   Three selection boxes appear.
6. For all three options, select Always Trust, then click the Continue button.
   


7. If prompted, enter your computer's administrator account information, then click Update Settings. This is the Administrator username and password for your Mac computer.
   


8. Select the apps you want to use for this account. You should at least select Mail, but it is recommended to also select Notes. Click Done.
   

Your email account has been added.

Authentication: Be sure that the Password is selected from the drop-down menu.

Your email account has been created, but you will want to verify a few steps before you get started. Select Preferences from the Mail menu and click on the Accounts tab from the Preferences window.

1. Select your new account from the left-hand column.
   


2. Click the Advanced tab and uncheck the box to Automatically detect and maintain account settings.
3. Navigate back to the Account Information tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
   


4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
   • Be sure the box to Automatically detect and maintain account settings is not checked!
   • Enter the outgoing settings that were provided by the Email Settings tool above.
   • Select Password from the Authentication drop-down menu, and make sure the Allow insecure authentication box is checked.
     If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
     

Outgoing Settings

Whether you are troubleshooting your email client or configuring email on Mac for the first time, these instructions will walk you through an important part of making sure you are successfully sending mail with Mac Email programs:

Mac Mail for OSX® 10.3 Panther and Mac Mail OSX 10.4 Tiger

1. On the Mail tab, select the Preferences option.
2. Click the account you want to edit.
3. On the Account Information panel, find the Outgoing Mail Server (SMTP) option.
4. Select the option for Server Settings.
5. If the value is 25, remove and enter the outgoing port provided by the Email Settings tool above.
   • You may need to try both ports before you can successfully send emails.

You have changed your outgoing server port.

Mac Mail for OSX® 10.5 Leopard

1. On the Mail tab, select the Preferences option.
2. Click the account you want to edit.
3. On the Account Information panel, find the Outgoing Mail Server (SMTP) option.
4. From the drop-down menu, select the Edit Server List option.
5. If multiple accounts exist, select the server you wish to edit.
6. Under the Account Information section, if Use default ports is selected, select the option for Use custom port and enter the outgoing port provided by the Email Settings tool above.

You have changed your outgoing server port.

Microsoft Outlook® 2011 for Mac

1. On the Tools menu, click the Accounts option.
2. Click the account you want to edit.
3. Find the Outgoing Mail Server (SMTP) option.
4. Select Override default port, then add enter the outgoing port provided by the Email Settings tool above.

You have changed your outgoing server port.

Entourage®

1. On the Tools menu, click the Accounts option.
2. On the Mail tab, double-click the account you wish to edit and select Edit.
3. On the Account Settings tab, find the Sending mail - SMTP server section.
4. Select the Click here for the advanced sending option.
5. Select the option to Override the default SMTP port and enter the outgoing port provided by the Email Settings tool above.

You have changed your outgoing server port.

Review

In today's digital world, a professional email address is essential for success. Whether you're a student, a working professional, or a business owner, Web.com empowers you to create a branded email address that reflects your identity or your company. This guide provided a step-by-step walkthrough on how to set up email on Mac for your Web.com email using two methods: Automatic Setup and Manual Setup. We also covered troubleshooting tips for outgoing server issues.

By following these simple instructions on how to add your email account on Mac, you can be up and running with your Web.com email in no time. With Web.com, you'll enjoy the benefits of a secure, reliable, and professional email solution that keeps you connected and in control.