Form must be completed for all Web.com product purchases.
Web.com Business Consultant hours of operation are 9:30 am to 5:30 pm, Monday through Friday.
If customer is ready to set up their Web.com services and it’s during the above hours of operation:
- Fill out the form fields but do not click submit yet.
- Place customer on hold while you call 866-888-6308 to get the Business Consultant on the phone.
- When Business Consultant answers, provide them with the customers’ name and phone number.
- Select “Transferred” in the form and click “Submit” then wait for the Business Consultant to confirm they found the account.
- Conference the customer in, introduce them to the Business Consultant and exit the call.
- If your call does not get answered, let your customer know that a Web.com Business Consultant will reach out to them within the next business day or they can call at their convenience at the 866-888-6308.
- Select “Callback” in the form and then click “Submit”.
If they are not ready to set up their services right now, let them know a Business Consultant will call them back during business hours or they can call at their convenience at the 866-888-6308.
- Select "Callback" in the form and then click "Submit".